811 Integration Software
Work order details from locate requests can be mapped directly in HSC Cloud. This integration will help streamline operations, enhance safety, and ensure compliance with your line locate requests.
The Modern Way to Manage 811 Line Locate Requests
811 line locate requests are important to prevent accidental striking of underground gas lines during excavation, which is crucial for public safety, avoiding dangerous incidents, and preventing costly service interruptions and repairs.
Using HSC Cloud to document 811 requests replaces messy paper forms, clipboards, and Excel trackers with a 100 % digital, step-by-step mobile workflow that guarantees every line locate request is quickly responded to.
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Current Pain Point |
How HSC Cloud Ends It |
|---|---|
|
Lost or disorganized 811 records |
HSC Cloud provides cloud based solution to document, map and organize all 811 requests and results – including positive response documentation |
|
Forgetting to respond to 811 requests |
HSC Cloud automatically creates work order to evaluate site |
|
Not knowing where digging has been requested in your system |
Map of 811 requests gives you visibility into where construction is taking place |
811 Integration built directly into HSC Cloud
- HSC Cloud can integrate with your state’s 811 system
- When 811 emails a locate request it is mapped out in HSC Cloud and a work order is created.
- One place to document all locate requests and responses
- Automated reporting tools to view and filter data on 811 requests and responses
Additional HSC Cloud Benefits
Map & Organize Assets
Every 811 line locate request is plotted on an interactive GIS map. Tap any request to instantly see request and response date, information and photoes— perfect for emergency response or new technicians.
Streamline Workflows
Schedule annual, semi-annual, or monthly inspections automatically on all assets. Inspections can be scheduled based on the completion date of the previous inspection to stay in compliance.
Compliance Reporting Made Easy
Generate custom PHMSA-ready inspection reports in one click. Reports are filterable and include all required data fields. Email directly to management or auditors in seconds.
Reduce Paper Clutter
Go completely paperless. Every 811 line locate request and response record lives securely in the cloud, instantly searchable and filterable. Never lose another paper form or waste hours hunting for last year’s test results.
Ready to Reduce 811 Response time?
See how HSC Cloud can integrate with 811 in a quick 15-minute personalized demo.
Frequently Asked Questions – 811 Integration
Q: Can HSC Cloud integrate with my state’s 811 system?
Yes, HSC Cloud has been integrated with 811 for multiple states and we offer custom integration to make it work for your utility.
Q: Will HSC Cloud help my utility reduce response times?
HSC Cloud will automatically generate work orders when line locate requests come in, so your utility can respond as soon as possible to fulfil the request.
Q: How does HSC Cloud help with organizing 811 request history and responses?
HSC Cloud acts as one unified place to document and map all line locate requests. It can store the responses to 811, eliminating printing out emails and storing paper documents.
Q: Does the software handle asset mapping, work-order scheduling, and inspection tracking?
Yes, HSC Cloud supports asset mapping, scheduling of inspection routes, real-time visibility of assignments, and workflow management so that once a task is done, the next appears in a technician’s queue.
Q: How does it simplify regulatory compliance and record-keeping?
Inspection data, reports, and documentation are digitized — replacing paper — which makes compliance reporting easier, reduces paperwork clutter, and ensures historical inspection records are stored and easily accessible.