Holland Supply Company is a distributor and supplier of natural gas products that has been in business for over 50 years. We are one of the largest stocking distributors in the country and we specialize in getting orders to our customers quickly.
Our mission at Holland Supply Company is simple - we provide products and services that make utility infrastructure safe and reliable.
All of us at Holland Supply Company feel it’s incredibly important that we can count on one another. For that reason, as a baseline requirement people only work here if they D.A.R.E. to be great. And by D.A.R.E. we mean each team member must be Dependable, Accountable, Responsible, and Ethical. Anything short of this isn’t acceptable and people who can’t live this way won’t last on our team. On the other hand, people who do live this way will love working with us since they’ll be surrounded by folks they can rely on day in and day out.
We’ve also distilled the most important behaviors for us to live by into company values. These values guide our daily actions and drive us toward constantly improving as an organization and delighting our customers. These are our company values:
We serve customer’s wants and needs while maintaining safety standards.
Customers want their products ASAP, but before we send them out the door, we’ll make sure they’re serviceable and meet any technical specifications, that way they operate safely.
We put ourselves in the customer’s shoes and act as if their situation were ours.
If a customer requests an equipment repair, we’ll do an end-to-end inspection and cost estimate. This involves evaluating the cost of extending the product's life versus buying a replacement. We'll assess both options and explain them, so they can choose the best way to get the most value for their money.
We find a way to make it work for both the customer and Holland.
As an example, customers often ask us to provide field service and while we’re willing to do this, there are often more economical solutions like providing customers with a user-friendly procedure that allows them to solve the problem themselves without paying for us to come on-site.
Our employees are empowered to exceed expectations, whether their own, management’s, or the customer’s.
We plan to remain a dominant player in our industry, and we don’t think that will happen if there’s a one-way communication line between management and the team. For that reason, we encourage our employees to experiment with their ideas for improvement and speak up when they see an opportunity to better serve customers.
Holland Supply’s story began with our founder Earle Wathen, a WWII veteran and Columbia Gas engineer. Earle’s son Craig inherited the business in 1985 and oversaw significant growth in the business. Today the company is owned by veterans Danny Fields and Steve Reis. The duo both already had backgrounds in the oil and gas industry, so when they were looking to acquire a business, they saw Holland as the perfect fit.
The company has continued to evolve through our decades-long history. Even now, we’re still always looking for ways to improve the experience for our customers and to provide the best natural gas products available. We run the business with our customers as our number one priority, which is why we provide guidance to customers before, during, and after any sale.
Throughout our storied history, we have been dedicated to providing the best natural gas equipment available. We are a proud distributor of some of America's top brands, including Utility Solutions Group, Sensus, Dresser, Pietro Fiorentini, and more.